This iPhone Cannot Be Used Because the Required Software Is Not Installed

FettesPS — Thu, 26 Nov 2009 04:13:30 +0000

Just as I was in the middle of installing iTunes my computer locked up. I rebooted and ran the installation again only to be presented with the following error after plugging in my phone:

A quick reinstall of iTunes left me in the same boat. It turns out that you have to remove several Apple products in a specific order before reinstalling iTunes. So open up your Control Panel then uninstall these components in the following order:

iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support*

At this point you can now install the newest iTunes and you should be able to sync your iPhone without any issues.

*iTunes 9 or later

How to Set Up Vonage on Your iPhone

FettesPS — Tue, 28 Jul 2009 03:42:39 +0000

There are many options when it comes to making VOIP calls over WiFi or 3G with your iPhone. Many prefer Skype but here in Canada not only are we blocked from downloading the app in the iTunes store (though there are ways around it) but there are no SkypeIn numbers available in Canada. So this plus the fact that I already use Vonage for my home line makes it the best option for me. There are also many SIP applications available for the iPhone either through iTunes or Cydia. The only catch is that Vonage wants you to pay an extra $12 a month to get a “softphone” added to your account, and it gives you another number. Since I don’t need an extra number, nor do I want to put more money into the hands of Vonage I did some digging around and found a solution.

As it turns out any Vonage line can be used as a SIP line. All you have to do is find out the domain and your encrypted password. Doing so is actually quite the simple process. Enter the following into your browser, making sure to replace the parts in bold with your account information.

~~https://im-config.vonagenetworks.net/config?&login=USERNAME&password=PASSWORD&type=1003~~

Update 09/07/2009: Unfortunately our friends at Vonage have taken down the above link. As of now I know of no other way to obtain your encrypted password, I will try to find an alternate method and when I do I will put up a new post.

You’ll get a page with a bunch of information on it, the part you want to pay attention to is at the top:

[SIP 2.0]
ProxyUserName=username
ProxyUserPassword=FAB16g9XNa
ProxyDomain=a.vonim.com
ProxyPort=10000

This contains all the information you need to register your account on Fring or SIAX. In the past I used SIAX however they decided one day to make it so you had to purchase the software, which defeats the purpose of Jailbreaking your iPhone (in my opinion). So now I use Fring, which can be downloaded for free in the App Store. Configuring SIP in Fring was a little less than straight-forward for me, so here are the steps to set it up:

Create an account or login to your existing account
Go to More then Add-ons
Select SIP, then Other

Fill out the fields as follows:
User ID = ProxyUserName
Password = ProxyUserPassword
Proxy = ProxyDomain:ProxyPort

Now save those settings and try making a SIP call. If you don’t see the SIP option lit up on the Dialer pad then you may just need to wait a few seconds for it to connect to Vonage

FettesPS » itunes

This iPhone Cannot Be Used Because the Required Software Is Not Installed

How to Set Up Vonage on Your iPhone