This iPhone Cannot Be Used Because the Required Software Is Not Installed
25
NovJust as I was in the middle of installing iTunes my computer locked up. I rebooted and ran the installation again only to be presented with the following error after plugging in my phone:
A quick reinstall of iTunes left me in the same boat. It turns out that you have to remove several Apple products in a specific order before reinstalling iTunes. So open up your Control Panel then uninstall these components in the following order:
- iTunes
- QuickTime
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support*
At this point you can now install the newest iTunes and you should be able to sync your iPhone without any issues.
*iTunes 9 or later
This worked beautifully!!!! Thanks soooooo much for your help
thank you wery much it was realy work….you are profesional…I was look 3 hours for it
Tried but no luck and it seem that the Apple Mobile Device is not installed as it’s not in the uninstall list.. tried to intall it manually by extracting the .msi file and came up with:
the installer encountered errors before apple mobile device support could be configured
your system has not been modified. To retry these operations at a later time, please run the installer again.
Help ! I’m now without iTunes !!!
email me at [removed by admin] if you want to …
DITTO to what Aminproww says. I uninstalled Apple Mobile Device Service, but it’s not in the iThunes 9.0.3 64Bit download. What do I do???????????? I’ve looked for it everywhere on Apple’s site but nothing’s coming up.
Hello. My friends iPhone is awesome, but the iPad looks just so great so I can’t figure out which to get? What do you suggest?
@Buford – I’d suggest buying the most expensive one available and then smashing it off your forehead. The iPad is a glorified pile of crap. Buy a real tablet.